* {
  /* margin: 5px 0; */
  margin: 0;
  /* padding: 0; */
  box-sizing: border-box;
  font-family: "Roboto", sans-serif;
}

.container {
  display: flex;
  flex-direction: column;
  height: 100vh; /* Adjust as needed */
}

.row {
  display: flex;
  padding: 0px 25px;
}

.row1 {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 10px;
  height: 10%;
  background-color: #ffffff;
  border-bottom: 1px solid #e2e8f0;
}
.avatar {
  width: 35px;
  height: 35px;
  border-radius: 50%;
  background: linear-gradient(to left, #b50296, #650ede);
}
.ticket {
  display: flex;
  justify-content: flex-end;
  width: 35px;
  height: 35px;
  border-radius: 50%;
  background: linear-gradient(to left, #ff5f6d, #ffc371);
}

.bot_title {
  font-size: 18px;
  font-weight: 400;
  font-style: italic;
  color:  #4e4a4a;
}
.row3 {
  display: flex;
  flex-direction: column;
  width: 100%;
  height: 15%;
  border-top: 1px solid rgb(226, 232, 240);
  background-color: #ffffff;
}

.row2 {
  font-size: 13px;
  padding: 10px 20px;
  height: 75vh;
  display: flex;
  flex-direction: column;
  background-color: #f1f5f9;
  overflow-y: auto;
}

.message {
  display: flex;
  margin-bottom: 12px;
}

.greeting {
  justify-content: flex-start;
}

.sender {
  justify-content: flex-start;
}

.receiver {
  justify-content: flex-end;
}

.message .bubble {
  max-width: 95%;
  /* padding: 10px 10px 1px 10px; */
}

.greeting .bubble {
  color: #333;
  background-color: #e9eafb;
  box-shadow: rgba(0, 0, 0, 0.16) 0px 1px 4px;
  border-radius: 5px 5px 5px 0;
  padding: 10px;
}

.sender .bubble {
  color: #333;
  background-color: #e9eafb;
  box-shadow: rgba(0, 0, 0, 0.16) 0px 1px 4px;
  border-radius: 5px 5px 5px 0;
  padding: 2px 10px 2px 10px;
}

.receiver .bubble {
  color: #333;
  background-color: #fbf7e2;
  box-shadow: rgba(0, 0, 0, 0.16) 0px 1px 4px;
  border-radius: 5px 5px 0 5px;
  padding: 10px;
}

.stars-dock {
  display: flex;
  justify-content: flex-end;
  height: 12px;
  margin-top: -6px;
}
.stars {
  cursor: pointer;
  padding: 0px 2px;
  border-radius: 2px;
}
#star-one {
  transition: fill .2s ease;
  fill:lightgray;
}
#star-one:hover {
  fill:#ff0000;
}
#star-two {
  transition: fill .4s ease;
  fill:lightgray;
}
#star-two:hover {
  fill:#ffd601;
}
#star-three {
  transition: fill .4s ease;
  fill:lightgray;
}
#star-three:hover {
  fill:#45d401;
}

/* @keyframes flashRed {
  0% { background-color: transparent; }
  50% { background-color: red; }
  100% { background-color: transparent; }
} */
@keyframes flashRed {
  0% { box-shadow: rgba(0, 0, 0, 0) 0px 0px 0px; }
  50% { box-shadow: red 0px 0px 10px 5px; }
  100% { box-shadow: rgba(0, 0, 0, 0) 0px 0px 0px; }
}
@keyframes flashYellow {
  0% { box-shadow: rgba(0, 0, 0, 0) 0px 0px 0px; }
  50% { box-shadow: #ffd601 0px 0px 10px 5px; }
  100% { box-shadow: rgba(0, 0, 0, 0) 0px 0px 0px; }
}
@keyframes flashGreen {
  0% { box-shadow: rgba(0, 0, 0, 0) 0px 0px 0px; }
  50% { box-shadow: #45d401 0px 0px 10px 5px; }
  100% { box-shadow: rgba(0, 0, 0, 0) 0px 0px 0px; }
}

ul {
  margin: 5px -15px;
  width: 100%;
} 

ol {
  margin: 5px -15px;
  width: 100%;
} 

li {
  margin-top: 3px;
} 

p {
  margin: 8px 0px;
  width: 100%;
} 

.message_text {
  padding: 10px 0px;
  width: 100%;
  display: flex;
  align-items: center;
  gap: 5px;
}

.input-control {
  font-size: 14px;
  width: 100%;
  border: none;
  background-color: #f1f5f9;
  padding: 13px;
  border-radius: 5px;
}
.btn-primary {
  font-size: 14px;
  border: none;
  color: #fff;
  background-color: #4f45e4;
  padding: 11px;
  border-radius: 5px;
  min-width: 70px;
}
.propritery {
  margin-top: 5px;
  display: flex;
  justify-content: center;
  font-size: 10px;
  color: #666464;
}
.feedback {
  display: flex;
  justify-content: flex-end;
}

.tooltip {
  position: relative;
  display: inline-block;
}
.tooltip .tooltiptext {
  visibility: hidden;
  width: 120px;
  background-color: rgb(163, 153, 252);
  color: #fffaec;
  text-align: center;
  padding: 5px 0;
  border-radius: 6px;
  box-shadow: 0px 0px 10px -2px rgba(41, 43, 77, 0.8);
  font-size: 12px;
  position: absolute;
  bottom: -28px;
  left: -60px;
  opacity: 0.8;
  z-index: 1;
}   
.tooltip:hover .tooltiptext {
  visibility: visible;
}